Privacy Policy
Last updated: September 01, 2026
1. Introduction
Melbourne Immigration Services ("MIS", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website immigrationservices.biz or engage our consulting services.
2. Information We Collect
Personal Information You Provide
We may collect the following information when you fill out forms, book a consultation, or communicate with us:
- Full name
- Email address
- Phone number
- Mailing address
- Passport and visa-related details (when provided for consultation purposes)
- Employment and education history (when relevant to immigration assessment)
Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on pages
- Referring website or source
- Device and operating system information
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and consultation requests
- Assess your immigration eligibility
- Provide immigration consulting services
- Send you relevant updates about your application or our services
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With government authorities — as required for visa and immigration applications you have authorized us to submit on your behalf.
- With service providers — trusted third-party vendors who assist us in operating our website or conducting our business, under strict confidentiality agreements.
- Legal requirements — when required by law, regulation, or legal process.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Consultation records are retained for a minimum period as required by applicable regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
8. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@immigrationservices.biz
- Phone: +91 98807 45120
- Address: G-32, Brigade Gardens, Church Street, Bangalore - 560 001